Terms & Conditions

Welcome to Shinecalcite ("we," "us," or "our"). By accessing and using our website www.shinecalcite.com (the "Site"), you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read them carefully before using the Site. If you do not agree with any part of these Terms, you must not use this Site.

1. Acceptance of Terms

By using the Site, you acknowledge that you have read, understood, and agreed to these Terms, as well as our Privacy Policy and any other policies referenced herein. These Terms constitute a legally binding agreement between you and Shinecalcite.

2. Modifications to Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such modifications constitutes acceptance of the revised Terms.

3. Product Information & Pricing

  • All product descriptions, weights, measurements, and quality specifications are provided for informational purposes. Slight variations may occur due to the handmade nature of our jewelry.

  • Prices may be shown in different currencies (e.g., USD, HKD, EUR) based on your detected region or selected preferences

  • Shinecalcite reserves the right to correct pricing errors, modify product availability, or reject orders at our sole discretion.

4. Order Acceptance & Cancellation

  • We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, inaccuracies, or inventory issues.

  • If an order is modified or canceled by us, you will be notified within 24 hours and entitled to a full refund.

  • Customers may cancel an order before shipment by contacting us at orders@shinecalcaite.com.

5. Payment & Security

  • We accept payments via Payme, Credit Card, PayPal, Bank Transfer etc,.

  • You agree to provide accurate payment information and authorize us to charge the total amount due.

  • Shinecalcite uses secure encryption (SSL) for transactions, but we are not liable for breaches caused by third-party payment processors.

6. Shipping & Delivery

  • Delivery times are estimates and may vary due to customs, logistics, or unforeseen delays.

  • Customers are responsible for providing a correct shipping address. If a package is lost or returned due to an incorrect address, additional fees may apply for reshipment.

  • Import duties and taxes (if applicable) are the customer’s responsibility.

7. Returns & Refunds

  • Please review our Return Policy for eligibility, timeframes, and conditions.

  • Refunds will be processed to the original payment method within 7-14 business days after approval.

8. Intellectual Property Rights

  • All content on the Site (including logos, images, text, and designs) is the exclusive property of Shinecalcite and protected under Hong Kong and international copyright laws.

  • You are granted a limited, non-exclusive license to view and use the Site for personal, non-commercial purposes only. Unauthorized reproduction or distribution is prohibited.

9. User Conduct & Prohibited Activities

You agree not to:

  • Use the Site for illegal or fraudulent purposes.

  • Attempt to hack, disrupt, or interfere with the Site’s security.

  • Misrepresent your identity or use another person’s payment details.

  • Copy, resell, or exploit any content without written permission.

10. Indemnification

You agree to indemnify and hold harmless Shinecalcite, its affiliates, and employees from any claims, damages, or expenses (including legal fees) arising from:

  • Your breach of these Terms.

  • Misuse of the Site or products.

  • Violation of any third-party rights.

11. Limitation of Liability

  • Shinecalcite shall not be liable for any indirect, incidental, or consequential damages (including lost profits) resulting from Site use or product purchases.

  • Our maximum liability for any claim related to the Site or products is limited to the purchase price paid.

12. Governing Law & Dispute Resolution

  • These Terms are governed by and construed in accordance with the laws of Hong Kong SAR.

  • Any disputes shall be resolved exclusively in the courts of Hong Kong, and you submit to their jurisdiction.

13. Privacy & Confidentiality

  • We comply with the Hong Kong Personal Data (Privacy) Ordinance (PDPO).

  • Your personal data will be handled as outlined in our Privacy Policy.

14. Cookies & Tracking

  • The Site uses cookies to enhance user experience. You may disable cookies in your browser settings, but some Site features may not function properly.

15. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full effect.

16. Contact Us

For questions regarding these Terms, please contact:
Email: [contact@shinecalcite.com]